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This store has earned the following certifications.
Keen.Dry waterproof, breathable membrane in KEEN women’s hiking boots and the Men’s Pyrenees Hiking Boot ensure your feet stay dry and comfortable on wet terrains. The mesh liner integrates seamlessly with the waterproof membrane, providing an excellent barrier against water.
The boots feature 4mm multi-direction lugs, offering optimal grip and sure footing on the roughest terrain. Non-marking rubber outsoles leave no trace or imprints when walking indoors, ensuring a clean look and preventing scratches on your floors.
External stability shanks provide lightweight support for improved mobility and torsion control on uneven surfaces. The cushioned collar reduces irritation and discomfort around the ankle, ensuring a secure fit. The mesh lining helps keep your feet cool in warmer environments, enhancing comfort during prolonged hikes.
Removable, metatdual-density EVA footbeds offer arch support and cradle the natural contours of your foot, providing maximum comfort. This style runs slightly smaller by ½ size. We recommend ordering ½ size larger than your usual size for the best fit.
To extend the life of your boots, gently brush them with a soft bristle brush or hand towel to remove loose dirt. Use a leather cleaner and conditioner to maintain their condition. Stains can be treated by lightly rubbing a gum eraser. Regular care and maintenance will keep your KEEN boots looking great and performing at their best.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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